Wednesday, 22 April 2015

ITIL V3 FOUNDATION

ITIL FOUNDATION CERTIFICATION WITH 100% PASS OR MONEY RETURN

WHAT IS ITIL: The Information Technology Infrastructure Library (ITIL®) is a best practice IT Service Management framework developed by the Office of Government Commerce (OGC) within the UK government. It has been developed in collaboration with leading industry experts, consultants and practitioners over the last 15 years. Since its launch, ITIL® has been widely accepted throughout the world as the de facto standard for best practice in IT Service Management.
* ITIL Foundation is the most recognized skill and certification for IT professionals and employees wishing to excel in IT Service Management. Organizations adopt, adapt and implement ITIL to gain better results and enhanced performance. ITIL is continuously evolving and improving and it has recently gone through an update in 2011. Out training program includes all the changes of ITIL 2011.
Successful introduction of IT Service Management with ITIL should deliver the following benefits:
BENEFITS OF ITIL
* Improved customer satisfaction through a more professional approach to service delivery
* Improved IT services through the use of proven best practice processes
* Improved ROI of  IT
* Improved delivery of third party services through the specification of ITIL
* Improved morale of service delivery and recipient staff
* Increased competence, capability and productivity of IT staff
* Increased staff retention
* Reduced cost of training
* Improved systems/ applications availability
* Reduced cost/ incident
* Reduced hidden costs that traditionally increases substantially the TCO
* Better asset utilization
* A clear business differentiation from competitors
* Closely aligned to commercial business services and products
* Greater visibility of IT costs
* Greater visibility of IT assets
* A benchmark to measure performance against in IT projects or services
* Reduced cost of recruitment and training - hiring ITIL qualified people is easier


WHO CAN ATTEND:
If you are an IT professional, business manager or business process owner in an organization that operates according to ITIL or you intend to deploy ITIL in your organization. Customer and companies want to work with certified people. After gaining the certificate, you will understand how the ITIL certification program contributes to raising the quality of IT Service Management. Your role and qualities are important for better (team) performance.
* There is no pre-requisites for ITIL training course.


EXAM DETAILS
Following is information on Accredited ITIL foundation certification exam.

* Exam Duration: 60 Minutes
* Exam Format: Multiple Choices
* Number of Question: 40 Questions
* Exam Pass Mark: 26 out of 40 (65%)
* Level of Qualification: Foundation
* Electronic Devices Permitted: No
* Open Book: No


** For More Info: www.moulikitservices.blogspot.com
(OR) : www.moulik.in/itilf.html


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