QUIZ...?

"The End of the Year is approaching before we say good bye to 2014 Attend 

This Quiz and test your skill, till this year end how much knowledge you gained"

QUESTION 1

Service Design emphasizes the importance of the Four Ps'. Which of the following is a correct list of these Four Ps?

A. People, Products, Partners, Profit

B. People, Process, Products, Partners

QUESTION 2

Which of the following are the two primary elements that create value for customers?

A. Value on Investment (VOI), Return on Investment (ROI)

B. Resources and capabilities

QUESTION 3

Which one of the following is the best definition of the term ‘service management’?

A. A set of specialized organizational capabilities for providing value to customers in the form of services

B. A group of interacting, interrelated or independent components that form a unified whole, operating together for a common purpose

 

QUESTION 4

What is the act of transforming resources and capabilities into valuable service better known as?

A. Service Management

B. Resource management

 QUESTION 5

What is a RACI model used for?

A. Defining roles and responsibilities

B. Performance analysis

 QUESTION 6

Which processes review Underpinning Contracts on a regular basis?

A. Supplier Management and Service Level Management

B. Supplier Management and Demand Management

 QUESTION 7

A Service Level Agreement is?

B. An agreement between the Service Provider and their customer

C. An agreement between a Service Provider and an external supplier

QUESTION 8

Which process is responsible for the availability, confidentiality and integrity of data?

A. Service asset and configuration management

B. Information security management

 QUESTION 9

Which of the following BEST describes a Change Authority?

A. A person that provides formal authorization for a particular type of change.

B. A role, person or a group of people that provides formal authorization for a particular type of change.

 QUESTION 10

Major Incidents require?

A. Longer timescales

B. Separate procedures

QUESTION 11

Reliability is a measure of:

A. How long a service or component can perform its function without failing

B. A measure of how quickly a service or component can be restored to normal working

QUESTION 12

Service transition contains detailed descriptions of which processes?

A. Change management, service asset and configuration management, release and deployment management

B.Change management, capacity management event management, service request management

Answers: Check Here

1.B  2.B  3.A  4.A  5.A  6.A  7.B  8.B  9.B  10.B  11.B  12.A

If your right answers are below 6 please click here

Certified Risk Manager on ISO 31000

What Is ISO 31000 Risk Management ?

Develop the competence to master a model for implementing risk management processes throughout their organization using the ISO 31000 standard as a reference framework. Based on practical exercises, participants acquire the necessary knowledge and skills to perform an optimal risk assessment and manage risks in time by being familiar with their life cycle. During this training, we will present the ISO 31000 general risk management standard, the process model it recommends, and how companies may use the standard.

Following are learning objectives:

• To understand the concepts, approaches, methods and techniques allowing an effective Risk Management according to ISO 31000
• To understand the relationship between the Risk Management and the compliance with the requirements of different stakeholders of an organization
• To acquire the competence to implement, maintain and manage an ongoing Risk Management program according to ISO 31000 compliance with all the other requirements
• To acquire the competence to effectively advise organizations on the best practices in Risk Management

Who should attend the training?

Customer and companies want to work with people who are certified. After gaining the certificate, you will understand how the IST exam program contributes to raising the quality of IT Service Management. Following are the roles for whom training is suitable.

• IT Professionals & Consultants
• Risk Managers
• Member of the information security team
• Business process owners & managers
• Regulatory compliance managers
• Persons responsible for information security or conformity within an organization

Certification Exam Details:

Certified Risk manager on ISO 31000 examination covers following domain areas:
• Domain 1: Fundamental principals and concepts in risk management
• Domain 2: Risk management program
• Domain 3: Risk assessment
• Domain 4: Risk treatment
• Domain 5: Risk communication, monitoring and improvement
• Duration : 3 Hours

For More Details Please visit : www.moulik.in or Please reach us at : 9032097991

COBIT 5

COBIT 5(Control Objectives for Information and Related Technology):

Defines requirements for the control and security of sensitive data and provides a reference framework.
COBIT is an IT governance framework and supporting tool set that allows managers to bridge the gap between control requirements, technical issues and business risks.
Contributes to raising the quality of IT governance in organization.

Benefit for Organizations:

• Achieve strategic goals and realise business benefits through the effective and innovative use of IT. Support compliance with relevant laws, regulations, contractual agreements and policies and gain competitive edge over other organizations.
• Reduce complexity and increase cost-effectiveness due to improved and easier integration of information security standards, good practices and/or sector-specific guidelines resulting in operational excellence through reliable, efficient application of technology.
• Improved integration of information security in the enterprise, resulting in increased user satisfaction with information security arrangements and outcomes.

Who Should Attend:

COBIT® 5 training should be attended by management, IS and audit managers, IT professionals, business process managers, and quality assurance and audit professionals.

COBIT® 5 is the latest edition of APMG globally accepted framework. It provides an end-to-end business view of the governance of enterprise IT, reflecting the central role of information and technology in creating value for enterprises of all sizes. The principles, practices, analytical tools and models found in COBIT® 5 embody thought leadership and guidance from business, IT and governance experts around the world.

EXAM:Following is information on APMG Accredited COBIT 5  foundation certification exam.

•      Multiple Choice format
•      50 questions per paper
•      25 mark or more required to pass (out of 50 available) - 50%
•      40 minute duration
•      Level of Qualification: Foundation
•      Electronic Devices Permitted: No
•      Open Book: No

For More Visit: www.moulik.in or Reach me at 9032097991

PMI-Agile Certified Practitioner

PMI-ACP is the PMI® certification that “recognizes an individual’s expertise in using agile practices in their projects, while demonstrating their increased professional versatility through agile tools and techniques”.

Benefit: Once you pass the PMI-ACP, you are then considered a PMI Agile Certified Practitioner. The PMI-ACP recognizes knowledge of agile principles, practices and tools and techniques across agile methodologies.

Agile is a topic of growing importance in project management. PMI market research shows that project management practitioners are embracing agile principles and practices for successfully managing projects.

Who Should Attend:

Anybody who wish to learn Agile method or project management can attend training. Eligibility requirement for certification exam are as follows:

• 2,000 hours(12 months)working on project teams
• 1,500 hours (8 months)working on project teams using agile methodologies
• 21 contact hours training program.
• PMP and/or PgMP credential holders will be accepted as fulfilling the general project experience requirements.

Course Outline:

• Following are high level program outline for PMI-ACP Training Program:
• Domain I: Value-Driven Delivery
• Domain II: Stakeholder Engagement
• Domain III: Boosting Team Performance Practices
• Domain IV: Adaptive Planning
• Domain V: Problem Detection and Resolution
• Domain VI: Continuous Improvement(Product, Process, People)

For more Visit: www.moulik.in

PMI - RMP Information

What is PMI-RMP (Risk Management Professional)
Risk management is the identification, assessment, and prioritization of risks followed by coordinated and economical application of resources to minimize, monitor, and control the probability and/or impact of unfortunate events or to maximize the realization of opportunities.
Benefit:
An individual has more competence in the specialized area of assessing and identifying project risks while mitigating threats and capitalizing on opportunities than a general practitioner and yet, also maintains a basic level of competence in all areas of project management.

Risk Management Professional

Who should attend:
Person from Diploma:
* 4,500 hours Working on project risk management
* 40 Contact Hours Certification (PDU's).
Person from Four-year Degree:
* 3,000 hours Working on project risk management
* 30 Contact Hours Certification (PDU's).
Course outline:
Domain 1: Risk Strategy and Planning (5 tasks)
Domain 2: Stakeholder Engagement (9 tasks)
Domain 3: Risk Process Facilitation (7 tasks)
Domain 4: Risk Monitoring and Reporting (7 tasks)
Domain 5: Perform Specialized Risk Analyses (3 tasks)

For More Visit : www.moulik.in

Gartner Research

Gartner Research Process

Gartner is the IT professional's best first source for addressing virtually any IT issue because of our world-class, objective insight, the rapid access to that insight, and the low cost compared to the impact and other alternatives.

Gartner for IT Leaders
Gartner for IT Leaders is an indispensable strategic resource, delivering timely, reliable insight to guide your key decisions and get the most from your highest-priority initiatives.
Learn More:
Gartner for Enterprise IT Leaders
Provides CIO direct reports with the combined value of role-specific insights from Gartner analysts, practical advice from an exclusive community of peers, and expert coaching from a leadership partner.
Learn More:
Gartner for Marketing Leaders
Provides digital marketers with real-time, personalized guidance, from vision through execution. Gartner for Marketing Leaders delivers the research, data, tools and expert advice you need to drive results.
Learn More:

Gartner for Supply Chain Leaders
Corporations must create demand-driven supply chains that embrace sustainability, or risk falling behind more innovative competitors.
Learn More:
Gartner Invest
For technology investors, Gartner provides detailed research to support buy/sell recommendations, perform due diligence, evaluate risks and opportunity, and generate ideas.
Learn More:
Gartner Technology Planner for Technical Professionals
Gartner Technology Planner for Technical Professionals helps your team assess the current IT environment, explore alternative scenarios and optimize your infrastructure using independent, objective data.
Learn More:
Gartner for Technical Professionals
Gartner for Technical Professionals provides in-depth, technical research for your project teams to help them deliver outstanding results on your IT strategy.
Learn More:
Gartner for Business Leaders
Take advantage of a series of role-based research offerings for business leaders in the technology and communications industry — including sales professionals, product and marketing management, competitive intelligence leaders and analyst relations professionals — to achieve a higher level of success.
Learn More:
Executive Programs
More than 4,000 CIOs and senior IT executives are members of Gartner Executive Programs, an exclusive organization combining the shared intelligence of the largest IT executive community in the world with customized access to Gartner insight and resources.
Learn More:
Contract Review
Complete, independent and objective assessment of buyer-seller situations.
Learn More:

Career Plan

Today’s economy demands a better educated workforce than ever
before, and jobs in this new economy require more complex knowledge
and skills than the jobs of the past.
When someone entered into a job from college after four years, He don't know what to do? & how to do? The only problem is, they don’t know where to start...
Their college courses did not give them the practical knowledge and skills employers look for in an applicant. They were never fully-prepared for their chosen career. Career planing is foremost important thing.
4 step career planning process:

        1. Knowing yourself

        2. Finding out

        3. Making decisions

        4. Taking actions

Career and technical education is an educational strategy for providing any
professionals with the academic, technical, and employability skills and
knowledge to pursue & on job training or higher Qualification and enter a
career field prepared for ongoing learning

• Career Training Centers offer some or all of these advantages:
• Practical classes
• Career programs
• Wide variety of courses
• Personalized degree tracks
• Practical schedules

Begin by asking yourself the following questions:

• Where am I at now?
• Where do I like to do?
• Where do I want to be?
• What do I want out of career?
• -Where are the gaps?
• What options do I have to gain these skills or qualify for these occupations? 
• Where is the work?
• What are my best work/training options?
• How do they match with my skills, interests and values?
• How do they fit with my current situation and responsibilities?
• What will help and what will hinder me?
• Where can I get help?
• Who will support me?

For More Details Please Visit: www.moulik.in