Moulik IT

ITIL FOUNDATION CROSSWORD PUZZLE

ACROSS	DOWN
1. It is made up of a combination of info 3. Are direct input for production 4. Information tech service management 6. Consume services on day to day basis 9. IT Enabled Service 10. This makes up the service pipeline, service catalogue & retired services	1. Information technology infrastructure library 2. Email service is nothing but 5. Represent an org ability to coordinate, control and deploy resources to produce value                     8. Focuses on service management as a strategic asset

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